Withdraw from contract
Vertrag widerrufen
You can withdraw from a digital purchase within 14 days without giving a reason. Fill in the form, press "Continue", then confirm with the code I send to the email address of your order. You get a receipt with the date and time by email.
Walk of Berlin Store order (prints, calendars, printable files)? Enter your name, the order number (a plain number such as 10023) and the email address of the order, press "Continue" and then "Confirm withdrawal". No account, photo, reason or approval is needed. I send an acknowledgement with your statement and the date and time of receipt to the email address of the order straight away. See the Withdrawal notices and model withdrawal form.
Withdrawal received
- Received
- Receipt number
I refund the full amount to the payment method you used. Your access stays open until the refund is processed; after that the access link stops working.
This acknowledgement confirms receipt of your statement. It is not a notification that the refund has been processed. The email also tells you what to do next, for example how to return physical goods. See the Withdrawal notices.
Other ways to withdraw
You do not have to use this form. An email to info@walkofberlin.com or a letter to Yusuf Ucuz, Marzahner Promenade 28, 12679 Berlin, Germany, is just as valid. Full terms: Digital Product Terms, section 6 for digital products, Store Terms and Conditions for store orders.